[Q] Samsung Duos 2 download mode not working

I have a problem.. I have duos 2 S7582

When I press and hold the vol down/menu/power buttons I go into a Factory mode instead of download mode..

Full Test
Item Test
Test Report
Clear eMMC
Reboot

I tried many times, and seems like few users having this same problem but I do not see any solution. This is a brand new phone. I'm not sure why I'm unable to goto download mode so that I can use ODIN and root this device

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