Why my phone is becoming slow when I insert my earbuds?

Whenever I insert my earbuds, my tablet doesn't work. I cannot hear any music, can not operate my phone and I am unable to pause the music. I must have to turn off my tablet when it happens. When my phone turns on, I usually see a message about my table model number and all the other things like, Galaxy tab A... but after my earbuds doesn't work and I restart my phone, the message doesn't show up anymore...

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