Phone stopped charging

I have a Homtom ht16pro that has stopped charging properly. I wonder how to determine if this is a hw or sw fault. File transfer via the usb port works fine, so it seems to be fine. When plugged in it uses 0.45A power, but the day after the battery is empty. Any thoughts?

I have another phone to charge the battery properly on, but that is a bit cumbesome.

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