[Q] Unlock help to Coolpad 5930

Hi All,

I purchase this phone in China store ( Coolpad 5930 which has Dual Sim CDMA/GSM)
before i purchase - i verify to coolpad phone maker and it said is not locked,
prior to purchase in store i reconfirm again to store salesperson and is again said unlock.

Unfortunately when i arrived in my country and inserted my local SIM (both CDMA/GSM)
i could not get any signal (network&data) and on CDMA screen it has padlock sign ( i assume is lock)

I had browsed thru many sources in internet and made international call to phone maker and their network operator "China Telecom"
but could not find any solution.

Can anyone help how to solve this ?Appreciate your all attention

Thanks

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