P8 Lite Software Install stuck at 90%

Hi,

I am trying to unlock the bootloader so I can root my device but with the phone connected to the usb, it is installing some software (no idea what software). The only issue is that the install constantly gets stuck at 90%

I have tried unplugging the usb cable and reinserting it to see if I can unlock the bootloader then but nothing happens.

The phone boots up just fine.

Please help if you can

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